At Big City 5's, we are committed to protecting your privacy and ensuring that you have a safe and enjoyable experience on our platform. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data.
Collection of Personal Data
We may collect the following types of personal data from you:
Information you provide us when creating an account or making a deposit, including your name, email address, phone number, and payment details.
Information about your gameplay, including your wins and losses, game preferences, and device information.
Cookies and other tracking technologies that we use to collect anonymous data about your browsing behavior and interactions with our platform.
Use of Personal Data
We may use your personal data for the following purposes:
To create and manage your account
To process transactions and deposits
To provide customer support and communicate with you about your gameplay
To improve and personalize your gaming experience
To comply with regulatory requirements and laws
Disclosure of Personal Data
We may disclose your personal data to:
Third-party payment processors for the purpose of processing transactions
Regulators and law enforcement agencies as required by law
Our service providers, including those that host our platform or provide customer support services
Other third parties with your consent
Protection of Personal Data
We take the security of your personal data seriously and have implemented measures to protect it from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
Encryption of sensitive information
Secure servers and networks
Regular software updates and patches
Access controls and authentication protocols
Your Rights
You have the right to:
Access your personal data and request corrections or deletions
Withdraw consent for the collection and use of your personal data
Lodge a complaint with regulatory authorities if you believe we have breached applicable laws or regulations
Changes to this Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through our platform.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.
